Frequently Asked Questions

Everything you need to know about booking, servicing, MOTs, repairs, and diagnostics.

Clear answers from the highest-rated garage in Staffordshire.

Have a question about your car service, MOT, or booking with MB Motors? You’re in the right place. 

As the most trusted garage in Rugeley, we work with all makes and models, from family cars to high-performance brands like Audi, BMW, Mercedes, and Land Rover. 

Whether you’re booking online or visiting from Stafford, Lichfield, Cannock or Tamworth, here’s everything you need to know before your appointment.

Frequently Asked Questions

What types of cars do you service?

We service all makes and models, from everyday VW and Ford hatchbacks to prestige brands like Mercedes, Audi, BMW, Land Rover, Porsche, and Tesla. Whether you drive petrol, diesel, hybrid or fully electric, we’ve got the equipment and expertise.

How often should I service my car?

It depends on your vehicle make, model, and mileage. As a general rule, we recommend a full service every 12 months or 12,000 miles, and an interim service every 6 months. High-performance or hybrid vehicles may require more frequent checks.

Do you offer manufacturer-scheduled servicing?

Yes. We strictly follow manufacturer guidelines, using only OEM or genuine parts to ensure warranty compliance. Your digital service record (DSR) or service book will be updated after every visit.

Can I combine a service with an MOT?

Absolutely, and we often offer discounted pricing when you combine your MOT with an interim or full service. It’s one of the most popular booking choices with our Rugeley customers.

Do I need to bring anything with me?

Just your vehicle, we’ll handle the rest. If your service record is manual, feel free to bring it along so we can stamp it. Otherwise, we upload records digitally through each manufacturer’s platform

Where can I get an MOT near me?

Right here at MB Motors Rugeley. We’re a DVSA-approved MOT centre offering testing for cars and light vans. We serve drivers from Rugeley, Cannock, Stafford, Lichfield, Tamworth, and across Staffordshire.

What does an MOT include?

Our MOT test covers all DVSA-required checks: brakes, tyres, suspension, exhaust, emissions, lights, steering, and safety features like seatbelts and airbags. We ensure your vehicle meets legal standards for roadworthiness.

What happens if my car fails its MOT?

If your vehicle doesn’t pass, we’ll provide a no-obligation repair quote and explain the issues clearly. Most repairs can be completed same-day in-house, and we offer a free retest if we carry out the work.

Can I book my MOT online?

Yes, our online booking system is quick and easy. Enter your reg number, choose “MOT Testing,” pick a time, and you’re all set. You’ll receive instant confirmation by email and SMS.

Do you MOT electric or hybrid vehicles?

Yes. We’re fully equipped to test electric and hybrid vehicles, including Tesla, Mercedes EQ, Porsche Taycan, and more. Our technicians are trained to DVSA standards for high-voltage systems.

Can you fix engine warning lights and dashboard faults?

Absolutely. We specialise in full vehicle diagnostics using dealer-level equipment. Whether it's an engine light, ABS issue, or EGR/DPF fault, we’ll pinpoint the problem and provide expert repairs using manufacturer-approved techniques.

Do you service diesel particulate filters (DPF)?

Yes, we offer DPF cleaning and diagnostics, including forced regeneration and sensor replacement.

Do you replace timing chains and wet belts?

We do. MB Motors regularly replaces timing chains and wet belts on models like Ford, Peugeot, Citroën, and BMW (including N47 engines) and many others. We use OEM or genuine parts and follow manufacturer torque specs to the letter.

Can you handle specialist repairs like turbochargers or suspension work?

Yes. We carry out advanced mechanical work, including turbo replacements, air suspension repairs, brake system upgrades (including Brembo), and engine overhauls. Our workshop is equipped to rival any main dealer.

Do you work on prestige brands like Mercedes, Porsche, and Land Rover?

Definitely. We’re known across Staffordshire for our work on high-end vehicles, including Mercedes AMG, Porsche, BMW M Sport, and Range Rover. Our diagnostics, parts and servicing match main dealer standards at independent prices.

Do you install car alarms and immobilisers like Pandora or Ghost?

Yes, MB Motors offers professional installation of advanced vehicle security systems, including Pandora alarms, Autowatch Ghost immobilisers, and other theft-prevention technologies. Whether you drive a Ford, BMW, or high-performance vehicle, we’ll recommend the right protection and install it to manufacturer-safe standards.

Can I book online?

Yes, our online booking tool is available 24/7. Simply enter your registration, select your service (MOT, car repair, diagnostics, etc.), and choose your preferred time. It’s quick, secure and available for drivers across Rugeley, Cannock, Stafford, Lichfield, and surrounding Staffordshire areas.

Do you offer vehicle collection and delivery?

We do. If you're local to Rugeley, Lichfield, Stafford, or Cannock, we can collect your vehicle and return it after the service. Perfect for those working from home or unable to make it to the garage.

Can I get a quote before booking?

Of course. We offer no-obligation quotes on everything from MOT testing to timing chain repairs, wet belt replacements, brake servicing, and more. All pricing is transparent and competitive.

Are courtesy cars available?

Yes, courtesy cars can be arranged when booking your appointment. They’re subject to availability, so we recommend reserving early.

Where exactly are you located?

You’ll find MB Motors at Unit 3, Bellamour Business Park, Wolseley Bridge, Rugeley, ST17 0XJ.

Are your technicians qualified and accredited?

Yes, all our technicians are fully qualified, and many hold ATA and IMI accreditations. We also operate as a Castrol-approved garage, which means we meet strict service and quality benchmarks. This ensures every repair, service, or MOT is carried out with expert precision.

Do you guarantee your work?

Absolutely. We offer a 12-month/12,000-mile warranty on all parts and labour, with some major repairs covered for even longer. You can drive away with total peace of mind.

Do you follow main-dealer standards?

Yes, we use dealer-level diagnostics, such as XENTRY, PIWIS, and other manufacturer-grade tools.

Are you affiliated with any independent bodies?

We are proud members of the Independent Garage Association (IGA) and work in partnership with the Motor Ombudsman. This reflects our commitment to fair pricing, professional conduct, and transparent customer service.

Book Your MOT, Service or Repairs in Rugeley Today

Call us on 01889 882488 or fill out the form below to book your next MOT, car service, or repair and we'll get back to you as soon as we can!